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Ref #: JOB-1575
Location: Birmingham, AL
Salary/Wage:
Sector:
Type: Permanent
Posted: 06/24/2022
FIELD SERVICE TECHNICIAN
This position offers excellent health benefits, 6% 401(k) match, paid vacation and sick time, 10 paid holidays, and more! Field Service Support is a key Customer touch point in our client's go to market strategy. Ensuring that the customer has a positive experience during commissioning, trouble shooting and post sale are key points in the Sales Process to be managed. The Field Service Technician is the primary interface with Customers requiring service on their property and therefore must have well-developed analytical, technical and people skills to excel in the position. The Technician frequently deals with Customers facing emergency problems and unplanned shutdowns requiring immediate action and resolution. The Technician performs technical tasks on site necessary to commission new equipment, troubleshoot or tune existing equipment, and provide training to customer personnel. The preferred candidate will be knowledgeable of industrial processes and proficient in sales methodologies. 

About Our Client
Our client is an industry leader specializing in manufacturing offering combustion process solutions and services throughout the world. They work with clients in the areas of design, manufacturing, installation, commissioning, and technical support throughout equipment life cycles to drive projects in cement, mineral, oil, energy, metal, and gas industries. This is a great opportunity to work for an industry-leading corporation that partners with some of the most innovative technology companies in the world. 

Job Functions
  • Responsible for evaluating the customers thermal process equipment to identify further service and maintenance, hardware and material sales
  • Recording using the companies internal process for record keeping, estimating and procurement
  • Analyzing the customer site situation, assembling information from the customer regarding the open issues, and assembling a plan to remedy the same
  • Responsible for commissioning, tuning, and trouble-shooting a variety of combustion systems
  • May be asked to conduct on-site customer training or seminar(s)
  • Offering technical support to customers while in the office
  • Assisting with training less-experienced Engineers/Technicians in complexities associated with the position
  • Providing support to customers as directed by the Field Service Manager
Requirements
  • Travel as required, including on weekends and holidays
  • Up to 80% Comply with Customer and client's safety procedures
  • Expected to be the top site expert on applicable NFPA standards and associated combustion, fluid flow and piping components
  • Navigating through PLC and HMI programs; making program changes with supervision of the Controls group
  • Writing detailed Field Service reports
  • Identifying code compliance deviations and drafting Code Compliance Letters as required
  • Functioning in accordance with OSHA, industry standards, NACS specific and customer site specific safety standards
  • Functioning in strict accordance within the guidelines of NACS ISO14001 and 9001 policies
  • Work experience with equipment troubleshooting or commissioning a plus Demonstrated hands on mechanical and electrical system work Good computer literacy – Microsoft Office Business skills, management, budgeting and analysis
  • Understanding of reading drawings and developing BOM’s for costing Strong leadership skills with the ability to lead and manage, self-managed with ability to set goals
  • Demonstrated ability of developing and leading change through continuous improvement programs
  • Must have Experience developing meaningful goals to provide functional area improvements
  • 3 years’ experience in related field, or combination of training and experience which provides the required skills, knowledge and abilities
  • Minimum of 3 years of experience in industrial process control or directly related field
  • Associate Degree in Electrical, Mechanical, or Instrumentation Technologies (Technician)
Details
Pay Rate: $60,000 - 75,000 per year
Location: Birmingham, AL

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Back to Openings
Ref #: JOB-1575
Location: Birmingham, AL
Salary:
Sector:
Type: Permanent
Posted: 06/24/2022
FIELD SERVICE TECHNICIAN
This position offers excellent health benefits, 6% 401(k) match, paid vacation and sick time, 10 paid holidays, and more! Field Service Support is a key Customer touch point in our client's go to market strategy. Ensuring that the customer has a positive experience during commissioning, trouble shooting and post sale are key points in the Sales Process to be managed. The Field Service Technician is the primary interface with Customers requiring service on their property and therefore must have well-developed analytical, technical and people skills to excel in the position. The Technician frequently deals with Customers facing emergency problems and unplanned shutdowns requiring immediate action and resolution. The Technician performs technical tasks on site necessary to commission new equipment, troubleshoot or tune existing equipment, and provide training to customer personnel. The preferred candidate will be knowledgeable of industrial processes and proficient in sales methodologies. 

About Our Client
Our client is an industry leader specializing in manufacturing offering combustion process solutions and services throughout the world. They work with clients in the areas of design, manufacturing, installation, commissioning, and technical support throughout equipment life cycles to drive projects in cement, mineral, oil, energy, metal, and gas industries. This is a great opportunity to work for an industry-leading corporation that partners with some of the most innovative technology companies in the world. 

Job Functions
  • Responsible for evaluating the customers thermal process equipment to identify further service and maintenance, hardware and material sales
  • Recording using the companies internal process for record keeping, estimating and procurement
  • Analyzing the customer site situation, assembling information from the customer regarding the open issues, and assembling a plan to remedy the same
  • Responsible for commissioning, tuning, and trouble-shooting a variety of combustion systems
  • May be asked to conduct on-site customer training or seminar(s)
  • Offering technical support to customers while in the office
  • Assisting with training less-experienced Engineers/Technicians in complexities associated with the position
  • Providing support to customers as directed by the Field Service Manager
Requirements
  • Travel as required, including on weekends and holidays
  • Up to 80% Comply with Customer and client's safety procedures
  • Expected to be the top site expert on applicable NFPA standards and associated combustion, fluid flow and piping components
  • Navigating through PLC and HMI programs; making program changes with supervision of the Controls group
  • Writing detailed Field Service reports
  • Identifying code compliance deviations and drafting Code Compliance Letters as required
  • Functioning in accordance with OSHA, industry standards, NACS specific and customer site specific safety standards
  • Functioning in strict accordance within the guidelines of NACS ISO14001 and 9001 policies
  • Work experience with equipment troubleshooting or commissioning a plus Demonstrated hands on mechanical and electrical system work Good computer literacy – Microsoft Office Business skills, management, budgeting and analysis
  • Understanding of reading drawings and developing BOM’s for costing Strong leadership skills with the ability to lead and manage, self-managed with ability to set goals
  • Demonstrated ability of developing and leading change through continuous improvement programs
  • Must have Experience developing meaningful goals to provide functional area improvements
  • 3 years’ experience in related field, or combination of training and experience which provides the required skills, knowledge and abilities
  • Minimum of 3 years of experience in industrial process control or directly related field
  • Associate Degree in Electrical, Mechanical, or Instrumentation Technologies (Technician)
Details
Pay Rate: $60,000 - 75,000 per year
Location: Birmingham, AL

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Back to Openings

  Apply Now

  Upload Your CV
or call Mike Berzito:
440-462-8811
 

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